Data Sync Failure from the Frontier X to the Cloud

Fourth Frontier

Last Update 6 months ago

If the file did not get uploaded due to network issues or for any other reason:

1. Ensure that your VPN is turned off before proceeding with the manual syncing process (either over Bluetooth or WiFi - Bluetooth is faster)

If the steps above don't work, please move forward with the rest of the troubleshooting steps:

1. Select “Re-upload Files” under “Settings” at any point later on, and click on the upload icon next to the file name that you would like to upload.

2. The file names are stored in the format YYYYMMDDHHMMSS_email.bin, where the date and time correspond to the time at which you initiated Sync Data.

3. Once completed, wait for 10-15 minutes and the data should be available for viewing on your web dashboard.

Still having trouble with your Frontier X or the Frontier X app? Contact the team by writing to

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